Terms of use
1. Scope
These terms govern the use of the client platform at app.jurekkrosta.com and its related services (together the "platform"), provided by Jurek Krosta, Spelbergs Busch 7, 44869 Bochum (the "provider"). The offer is aimed exclusively at businesses within the meaning of § 14 of the German Civil Code (BGB). Anything agreed individually in the quote or contract with the client takes precedence over these terms. The client's own terms and conditions do not apply, even if the provider does not expressly object to them.
2. Service
The client receives access to its own sub-account on the platform. The scope of features follows from the individual agreement. The platform is based on software from HighLevel LLC (USA). Features may change as that vendor develops its software, provided the agreed core of the service is preserved. The provider aims for high availability but does not owe any specific availability unless agreed otherwise. Maintenance and outages at the software vendor or in third-party networks are beyond the provider's control.
3. Access
The client keeps its login credentials confidential and creates users only for its own staff and agents. It is responsible for all actions taken through its accounts. If there is any suspicion that unauthorised persons have gained access, the client informs the provider without delay and changes the affected passwords.
4. Client obligations
The client uses the platform only within the applicable law. In particular, it ensures that the necessary consents exist for advertising by email, text message, messenger or phone (§ 7 UWG), that it processes its contacts' data lawfully, and that it does not send unlawful, misleading or harassing content. The client alone is responsible for the content and data in its sub-account. It indemnifies the provider against third-party claims arising from unlawful use by the client, including reasonable legal defence costs.
5. Fees
Fees follow from the individual agreement. Usage-based costs, for example for sending text messages and emails, telephony or AI features, are billed separately where agreed.
6. Data protection
Where the client processes personal data of its contacts on the platform, the provider acts as processor. The parties conclude a data processing agreement under Art. 28 GDPR for this purpose. How the provider handles data itself is described in the privacy policy.
7. Suspension
The provider may suspend access in whole or in part if the client breaches these terms or the law, if such a breach is specifically imminent, or if the client is more than 30 days in arrears with payment. The provider informs the client and lifts the suspension as soon as the reason no longer applies.
8. Liability
The provider is liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. For slightly negligent breach of an essential contractual obligation, meaning an obligation whose fulfilment makes performance of the contract possible in the first place and on whose observance the client may rely, liability is limited to the foreseeable damage typical for this type of contract. Liability for slight negligence is otherwise excluded. The client backs up important data regularly using the platform's export functions.
9. Term and termination
Term and notice periods follow from the individual agreement. If nothing is agreed, either party may terminate with one month's notice to the end of a month in text form. The right to terminate for good cause remains unaffected. After the contract ends, the client has 30 days to export its data. The sub-account and all its data are then deleted unless statutory retention obligations apply.
10. Changes
The provider may change these terms with effect for the future where there are objective reasons, such as new legislation or changes at the software vendor. It announces changes in text form at least six weeks before they take effect. If the client does not object within that period, the changes are deemed accepted. The provider points out this consequence in the notice. If the client objects, either party may terminate the contract as of the date the change takes effect.
11. Final provisions
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the client is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the provider's registered place of business. Should any provision be invalid, the remaining provisions stay in effect.
Language
This is a translation provided for convenience. In case of doubt, the German version at /nutzungsbedingungen applies.
Last updated: October 2026